Digital Commerce Support Analyst - (Junior level 1-3 years)

This is a contract-to-hire role, and we are looking for junior-level candidates with 1 3 years of experience.

The position requires working onsite 3 days per week.2 to 3 years of experience in application support, systems analysis, e-commerce, QA/testing, technical support, or a related areaBachelor's degree in Information Systems, Computer Science, or a related field preferredStrong troubleshooting and problem-solving skillsAbility to communicate effectively with both technical and non-technical usersOrganized and comfortable managing multiple requests or issues at onceAbility to work independently while collaborating with developers and business teamsHelpful Technical ExperienceExperience with some of the following is helpful, but you do not need to have everything:E-commerce or customer-facing web applicationsSQL and basic data queriesAPIs and system integrationsHTML or JavaScriptSoftware testing and QA processesTicketing or issue-tracking systemsReporting and dashboard tools