Healthcare Prior Authorization & Insurance Verification Virtual Assistant

August 22, 2026

Your Role

Here’s what you will be doing:

Manage prior authorizations for vascular surgery procedures and radiology (CT, MRI, MRA, CTA, Ultrasound)
Submit, track, and update authorization requests including TriWest and Veteran authorizations
Prepare and submit authorization letters with supporting clinical documentation
Communicate with insurance companies regarding approvals, denials, and status updates
Verify insurance eligibility, patient benefits, copays, deductibles, and out-of-pocket expenses
Handle HMO referrals and referral follow-ups
Generate patient cost estimates based on CPT codes and insurance coverage
Process and follow up on medical record requests, ensuring all necessary reports and records are received before appointments
Maintain accurate documentation within the EHR/EMR system and monitor internal communications related to authorizations
Provide administrative support including billing claims follow-up and managing documentation related to referrals, insurance, billing, and patient records

The company is looking for:

Extensive experience with prior authorizations, insurance verification, and benefits verification
Experience managing HMO referrals and authorization workflows
Strong understanding of CPT codes and medical billing processes
Experience working with U.S. healthcare practices and healthcare administration
Preferred experience with vascular surgery, specialty care, or radiology authorizations
Strong skills in reviewing clinical notes, gathering supporting documentation, and proficiency with EHR/EMR systems
Excellent organizational, time management, critical thinking, and problem-solving abilities
Ability to manage multiple authorization requests simultaneously and work independently with minimal supervision
Strong communication skills with insurance companies, providers, nurses, and patients
Highly detail-oriented, proactive, professional, dependable, and adaptable to fast-paced healthcare environments
Must be proficient in clear spoken and written English
Must be able to submit background checks and participate in video meetings with camera on when needed

Hourly pay of $5 – $6 depending on experience
Dedicated HR and contractor support team for guidance and client communication
Optional premium VPN access for enhanced privacy and security
Provided HIPAA and cybersecurity training with certification
Access to top 1% VA performance training on communication, client management, and productivity
Client-approved U.S. holidays off
Client-approved paid or unpaid time off, if offered
Access to templates, workflow guides, productivity tools, and client-specific SOP support
Optional performance-based incentives such as bonuses or increased hours

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