Hiring For Voice and Non-Voice Porcess WFH !!!

Roles and Responsibilities

• Handle customer queries via email support, chat process, non-voice process, semi voice, blended process.
• Provide excellent communication skills to resolve customer issues efficiently.
• Work from home with flexible schedules (24x7).
• Collaborate with team members to achieve process goals and objectives.
• Maintain accurate records of customer interactions using CRM software.

Desired Candidate Profile

• 0-5 years of experience in BPO industry or related field.
• Ability to work independently with minimal supervision in a virtual environment.
• Basic computer knowledge for navigating through various applications and tools.
• Strong English language proficiency for effective communication with customers.
• Salary upto 18k ctc

Technical/System Requirements:

• System: Core i5 8th Gen or above, 8GB RAM
• Windows - 10 and above
• Camera: Mandatory
• Internet Speed: Minimum 20 Mbps ( Uploading & Downloading )
• Heet: Compatible USB heet with noise cancellation

  Suggested Brand: Big Passport (available online at reasonable prices)

• UPS: Mandatory - Minimum 2 Hrs.
• EDR Installation: Mandatory

Interested Candidates can share me your resume on sonal.malhotra@teleperformancedibs.com