The Housekeeper is responsible for maintaining a decent, safe, and sanitary condition by cleaning up to 18 sleeping rooms and bathrooms. The Housekeeper is expected to promote a clean, healthy environment for our guests while maintaining positive communication and respect with other departments. They should also notify management of any maintenance repairs that need done in rooms as soon as possible.
QUALIFICATIONS/PRE-REQUISITES:
Willing to work weekends and holidays as needed
Able to stand or be on feet for long periods of time
Must be a self-starter and able to work with minimum supervision
Able to lift and bend without difficulty
Must be at least 18 years of age
JOB REQUIREMENTS:
Maintain a safe and clean work area
Notify supervisor or manager of supplies as needed
Report all maintenance issues to the AYS department or Manager ASAP
Be hospitable to our guests and to associates
Maintain a positive attitude
Maintain a high degree of coverage in public areas and restrooms during peak times
Maintain a high degree of cleanliness and service to our guests
Be available to handle situations which may develop requiring immediate attention
Maintain a spotless environment in all public areas.
Bring down all lost & found items properly labeled with room number and date daily.
PRIMARY DAILY JOB FUNCTIONS:
Clean assigned rooms
Attend daily meetings
Pick up laundry cart from laundry room (Use correct cleaning chemicals)
Keep cart organized and clean
Make sure rooms are clean and complete according to the inspectors checklist
Change bedding, dust, replace amenities, and vacuum each assigned room
Clean bathroom and sink area/ replace dirty linen
Clean closet area, including mirrored doors
Turn room on phone to either OC or VC status
Continue to next room
Watch DND signs on door and do not disturb
If stay over put sign under door at end of shift
When finished for the day, put cart in closet, bring down linen cart, and all clean linen to laundry room.
Honor all work-related requests made be a manager or supervisor, which may be outside normal duties, to ensure guest satisfaction
Other duties as assigned
PHYSICAL REQUIREMENTS (INCLUDE LIFTING AND PUSHING):
Ability to bend and stoop for at least a 7 hour shift
Ability to lift up to 20 pounds 10% of the time
Able to stand or be on feet 100% of the time
EQUIPMENT USED:
Vacuum cleaner.
Housekeeper Cart
EDUCATION REQUIRED:
No formal education required
Ability to speak in language understood by guests and co-workers.