Human Resource Service Partner

September 17, 2026

Job Description:

Support execution of human resources plans and practices with the HR Partner Team
Interact directly with clients regarding employee relations, compensation administration, benefits, talent acquisition, and organizational talent development
Support preparation of employee policies and procedures
Participate in developing department goals, objectives, processes, and systems
Identify opportunities for continuous improvement of HR services and processes
Assist with projects in the annual HR operational plan and functional or cross-functional initiatives
Maintain knowledge of legal requirements and state and federal regulations and ensure compliance
Partner with stakeholders on HR-related processes and provide updates and reports
Provide guidance on employee relations issues, leave of absence support, employee separations, and risk consulting
Conduct employee investigations, including interviews, data gathering, and delivery of results
Provide ad hoc training to client management teams on compliance, engagement, development, and leadership
Create HR metrics reports and analyze human capital data to identify trends
Guide benefit plan design and employee enrichment programs
Participate in department staff meetings and other meetings and seminars
Ensure employee matters are handled consistently, fairly, and without discrimination
Work with sales to onboard new clients and build and maintain client relationships
Contribute to transformational HR strategy and solutions for supported clients

Requirements:

Bachelor’s degree in a related field preferred, with at least five (5) years of human resources experience; or a minimum of seven (7) years of human resources experience
PHR or SHRM-CP Certification preferred
Knowledge of human resources administration, compensation, classification, employee development, and broad HR functions
Knowledge of legal requirements and federal and state employment regulations
Knowledge of facilitation, presentation, interviewing, candidate evaluation, statistical, and HR analytics methods
Ability to interpret and apply state and federal statutes and regulations to moderately complex HR issues
Ability to recommend resolutions for employment and employee relations issues
Ability to organize and manage multiple tasks with changing priorities and deadlines
Effective oral and written communication skills
Ability to work independently and collaboratively
Proficiency in client relationship management tools, virtual meeting software, and Microsoft Office Suite
Ability to use video conferencing tools daily
Prolonged periods of sitting at a desk and working on a computer
Must be able to move up to 15 pounds at times
Must be able to participate in video conferences and meetings

Benefits:

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