[Remote] Operations Manager | San Francisco
Note: The job is a remote job and is open to candidates in USA. Deel is an all-in-one payroll and HR platform for global teams. The Operations Manager will own onboarding and operational delivery for enterprise customers, partner cross-functionally to resolve challenges, analyze operational data, improve processes, and develop scalable operational playbooks.
Responsibilities
- Own the onboarding and operational delivery for a portfolio of enterprise customers
- Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges
- Drive operational excellence by identifying bottlenecks, improving processes, and implementing scalable solutions
- Build trusted relationships with customers while ensuring a high-quality operational experience
- Analyze operational data to identify trends, risks, and opportunities for improvement
- Take ownership of increasingly complex customer environments as your expertise grows
- Contribute to building new operational playbooks that improve efficiency across the Operations organization
- Deliver exceptional operational outcomes for enterprise customers
- Build deep expertise across Deel's products and operational workflows
- Continuously improve internal processes through automation and operational excellence
- Take on increasingly complex customer portfolios as your experience grows
- Develop into a trusted operational leader capable of owning large-scale enterprise operations
Skills
- You must have an exceptional analytical ability and a demonstrated track record of learning quickly
- Have approximately 1–3 years of professional experience
- Hold a strong technical or analytical degree, ideally in Engineering, Mathematics, Computer Science, Physics, Economics, or a related discipline
- Enjoy solving difficult problems and bringing structure to ambiguity
- Have outstanding communication and stakeholder management skills
- Are highly organized, execution-oriented, and comfortable managing multiple priorities simultaneously
- Learn quickly, embrace ownership, and consistently seek opportunities to improve how things work
- Graduated from a leading university with a strong technical or quantitative background
Benefits
- Health Insurance Effective from Day 1 (Medical, Dental, & Vision)
- 401k Retirement Plan
- Disability Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- Flexible Savings Account (FSA)
- Flexible time off (PTO)
- 12 paid holidays per year
- Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent
- Stock grant opportunities dependent on your role, employment status and location
- Optional flexible working office membership, with IWG
Company Overview
Company H1B Sponsorship