Remote QA Lead — Amazon Connect + Salesforce

NeuraFlash, Part of Accenture is seeking a hands-on Quality Assurance Lead for Amazon Connect and Salesforce integrations, remote across the United States. You will own QA strategy, drive end-to-end testing, and mentor a diverse team of QA engineers in a fast-paced, AI-powered contact center environment.

Leverage AWS, Salesforce, GenAI tools, and modern testing practices to ensure quality across IVR, chat, and self-service channels while partnering with Product and Engineering to deliver