Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by helping customers access groceries and household goods while creating flexible earning opportunities for personal shoppers. The Retail Lead, Sales Development will lead and coach a Retail SDR team, optimize sales processes and funnels, manage key retailer relationships, and build cross-functional processes to accelerate retailer acquisition and business growth.
Responsibilities
A team of Retail SDRs consistently achieves quarterly qualified meeting and sales targets, supported by hands-on coaching in sales best practices, cold outreach, and the retail and eCommerce landscape
Key business and industry trends are tracked and translated into coaching moments and process improvements that make the team more effective and efficient in a fast-paced, transactional environment
Retailer relationships are built and maintained at the highest value accounts, with direct involvement in calls and all aspects of the sales cycle to close small business opportunities
Sales process, collateral, and prospecting capabilities are improved to enable the team to reach more independent retailers faster and with greater precision
Cross-functional partnerships are strengthened to develop scalable processes that accelerate retailer acquisition and support business growth
Skills
* History of exceeding sales goals and quota
* Experience in a sales management environment, or 3 to 4 years of experience in a sales or business development role, preferably in the eCommerce industry
* History of developing early career professionals
* Process and data driven, with proven sales funnel optimization success
* Creative problem-solver who excels cross-functionally and in a high-growth climate
* SMB sales experience, with retail or eCommerce background a plus
Benefits
Employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance.
This role is eligible for a new hire equity grant as well as annual refresh grants.
Company Overview
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is
Company H1B Sponsorship
Instacart has a track record of offering H1B sponsorships, with 133 in 2026, 141 in 2025, 166 in 2024, 106 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.
