Job Description: Serve as the primary operational liaison for a portfolio of approximately 5–10 supplier facilities Build strategic supplier partnerships that drive accountability, performance improvement, and operational excellence Conduct monthly or quarterly on-site facility visits to evaluate production processes and operational standards Provide hands-on consulting and technical guidance on production flow, line efficiency, capacity planning, and labor and staffing models Support new product launches by ensuring production readiness, execution capability, scalability, and quality adherence Drive quality improvement by identifying defect root causes, implementing corrective actions, and establishing preventive measures Develop, operationalize, and monitor KPIs including yield, waste, service levels, labor efficiency, and OEE Monitor supplier performance through scorecards and reporting systems Collaborate with operations, field merchandising, quality assurance, and supply chain teams Lead continuous improvement across the supplier network using Lean and Six Sigma methodologies Analyze operational data and production metrics to develop improvement plans Facilitate problem-solving sessions with supplier leadership teams Develop and deliver training programs in operational excellence, quality management, and performance measurement Requirements: Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required 5+ years of experience in manufacturing operations, supply chain management, or operations consulting roles 2+ years of experience working directly with production environments, supplier networks, or vendor management in a distributed network 2+ years of management experience Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred Strong understanding of manufacturing operations, production systems, and supply chain management principles Proficiency in industrial engineering concepts including workflow optimization, time studies, capacity analysis, and labor modeling Advanced analytical skills with ability to interpret operational data, identify trends, and translate insights into actionable improvement strategies Excellent problem-solving and root cause analysis capabilities using 5 Whys, fishbone diagrams, and Pareto analysis Experience with Lean manufacturing principles including value stream mapping, 5S, kaizen events, and waste elimination techniques Strong interpersonal and relationship management skills with ability to influence and partner effectively with external stakeholders Excellent communication and presentation skills for field-level operational discussions and executive-level reporting Ability to manage multiple facilities and competing priorities simultaneously in a fast-paced, dynamic environment Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), with advanced Excel skills for data analysis, pivot tables, and dashboard creation Experience with production planning systems, quality management systems, and performance management tools Strong project management capabilities with ability to drive initiatives from concept through implementation and sustainment Willingness to travel up to 50% to conduct on-site facility visits and support operational improvement initiatives Benefits: Opportunity to make a meaningful impact in stores and communities General benefits offered by 7-Eleven in the US (link referenced in posting) General benefits offered by 7-Eleven in Canada (link referenced in posting)
