Walmart / Sams Ecom Support Specialist

About the position

Our client is seeking an experienced e-commerce support specialist. The job responsibility ranges from the day-to-day obligations to the high-level, collaborative support of the e-commerce business.

Responsibilities

• Create all new items and monitor item content through Item 360/Retail link.
• Create and maintain content product tracker.
• Work with internal and external teams to insure on time deliveries and manage necessary po changes in NOVA/Retail link.
• Consistently learn and strive to improve collaboration and processes between departments and online accounts.
• Supervise and recap Bazaarvoice sampling and content reviews.
• Submit all AIMS forms and track po’s received.
• Ability to monitor and review sales and forecasts for items on auto replenishment.

Requirements

• Walmart and Sam’s Club Ecommerce sales support experience required.
• Sound knowledge of procedures and techniques in e-commerce.
• Knowledge of Nova, Retail link, Item 360, Item variants, and Item linking.
• Proficient in Excel
• A team player with exceptional organizational skills
• Proactive mindset, always anticipating needs and staying ahead of challenges
• Excellent written and verbal communication skills
• Strong problem-solving abilities
• Strong math skills
• Must be able to adapt to changing requirements and priorities

Nice-to-haves

• Experience with private label merchandise is desired.

Benefits

• Comprehensive health benefits including medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and holiday pay.